|Terms & Conditions
|VI Premier Vacation Rentals
|Thanks for your business and we hope you enjoy your stay in our property!
RESERVATIONS AND PAYMENTS: Payment of the applicable 25% Rental Deposit amount together with a completed Guest Reservation Application must be received and approved by VI Premier Vacation Rentals before a confirmation will be issued. No grace period will apply. Final payment, must be received by VI Premier Vacation Rentals at least thirty (30) days prior to guest arrival (or immediately if booked less than thirty (30) days in advance of guest arrival). Failure to make final payments on a timely basis will make reservation subject to automatic cancellation.
SECURITY DEPOSIT: A valid credit card to be kept on file is required upon reservation to hold funds for applicable security deposit. Damages that are greater than the security deposit are the responsibility of the guest and the credit card on file would be charged for any of these costs. Guest hereby grants consent for VI Premier Vacation Rentals to charge credit card on file for any damages, missing items, excessive cleaning, fines, and, if necessary, cost incurred to remove Guest from property.
PAYMENT PROCESSING: Payments of the fees and other charges set forth on the Review Information page you completed during booking shall be processed by VI Premier Vacation Rentals as part of the Services. The Rental Deposit is due upon receipt. Payment of Rental Deposit is your acceptance of VI Premier Vacation Rentals Terms & Conditions.
RATES: Rates are quoted on a per night, per week or per month basis as noted. Unless specified, check-in time is after 4:00 p.m., and checkout by 11:00 a.m. on the day of departure. Most rates quoted are for a specified number of people, additional guests are subject to a per person, per day charge. Charges vary and are subject to change without notice. All properties represented by VI Premier Vacation Rentals has the amenities outlined in the listing. Amenities vary per property.
CANCELLATION AND REFUNDS:
Bookings cancelled more than 30 days before the start of the stay will receive 100% refund of reservation total;
Bookings cancelled at least 30 days before the start of the stay will receive 90% refund of reservation total;
Bookings canceled at less than 14 days before the start of the stay will receive 40% refund of reservation total;
Otherwise, there are no refunds. We strongly suggest you obtain travel insurance.
ADDITIONAL CHARGES (NOT included in rate): Rates do NOT include daily maid service (only a standard departure clean is included), gratuities, lock out service including homes and safes ($75 during office hours, $150 after hours - Lost key charge is $75.00), long-distance phone charges, car rental, food, liquor, laundry, personal items, excessive water and electric usage or excessive cleaning required upon departure. The stated Cleaning Fees includes only the cost of standard cleaning services engaged at the end of Guest’s rental term. If the condition of the Property following such rental term requires extra cleaning beyond such standard level, or if Guest at any time requests additional cleaning services, Guest shall be solely responsible for the cost of such cleaning. Guest hereby authorizes and directs VI Premier Vacation Rentals to retain such amounts from the security or other deposit amounts held by VI Premier Vacation Rentals or affirmatively charge or debit, as the case may be, such amounts from Guest’s charge or debit account on file with VI Premier Vacation Rentals. Due to housekeeping schedules, if you need to check out late, it must be arranged within 24-48 hours in advance by calling or emailing us during our normal business hours. Late check-outs (without advance arrangements) will be charged a fee of $100.
MAXIMUM OCCUPANCY: Regardless of the sleeping capacity, guest may not exceed the number occupants indicated during booking and listed on the booking confirmation. The sleeping capacity for this property is limited to the number of beds provided, so twin beds sleep 1 guest; double, queen and king beds sleep 2 guests each. Extra guests beyond the maximum sleeping capacity are not allowed without the expressed written permission in advance by VI Premier Vacation Rentals. Often, extra sleeping capacity is not possible at this property. Each additional guest exceeding number of occupants indicated on the reservation will incur a charge of 10% of the nightly rental rate, per guest, and will be charged to the credit card provided above. No unapproved guests shall occupy the property. Breach of this will result in immediate termination of the rental agreement with a forfeiture of the entire rental amounts and or security deposit.
ANIMALS: No unauthorized animals of any kind are allowed on the property. If guest has an unauthorized animal on the property they may be subject to a min. fee of $500 and Guest will be asked to leave without refund as Guest will be in breach of this Agreement.
SMOKING: ALL homes are NON-SMOKING; this is smoking of any kind. If guest smokes in the home, they will be charged a min. smoking fee of $700 and Guest will be asked to leave without refund as Guest will be in breach of this Agreement. Damage Waiver covers accidental damage. Smoking damage is NOT considered accidental.
APPROVED GUESTS AND USE: The Premises are for the sole use as a personal vacation residence by Approved Guests. Reserving Guest is responsible for any guests that use the property during the term of this agreement. Guest may not exceed Max Occupancy for Property at any time. If the Premises are used, in any way, by more than max allowed guests, (i) Guest and all others may be required to immediately leave the Premises or be removed from the Premises; (ii) Guest is in breach of this Agreement; and (iii) Guest forfeits its right to return of any monies collected.
EVENTS: We have select homes that allow events to be hosted in them. An event would be any gathering that is in excess of the stated maximum sleeping capacity of the property. For those homes that allow an event, an additional event fee ($2000) will apply. Otherwise, no parties or gatherings (in excess of stated occupants) are permitted in our homes at anytime. Please inquire about event homes and event fees when making a reservation. We reserve the right to refuse a rental, cancel an existing reservation or terminate occupancy (without refund) if the number of guests exceeds the stated occupants or we are of the opinion that your actions will be detrimental to the property.
CONDITION OF PREMISES: Guest shall, on arrival, examine the Premises, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Guest the right to cancel this Agreement or receive a refund of any payments made.
LOST ITEMS OR LEFT ITEMS: Management assumes no responsibility for lost, stolen or abandoned items. Reasonable effort will be made to contact the Guest for return. There will be a $50.00 handling charge plus shipping costs for any found items returned at Guest’s request. Management shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or disposed.
NO PARTIES: Unless approved in writing by VI Premier Vacation Rentals (event fee applies), no parties are allowed. Any disruptive events could result in the eviction and forfeiture of entire rental amount and security deposit.
ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.
TV/CABLE/INTERNET/SATELLITE: No refund shall be given for number of devices, outages, content, or lack of content or personal preferences with regard to cable/internet/satellite service. Services are provided as a convenience only and are not integral to this agreement. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.
AIR CONDITIONING: If so equipped, and if not regulated otherwise, Guest agrees that Air conditioning shall not be set below 72 degrees, and that the fan setting shall be “Auto”. Doors and windows shall be closed when air conditioning is in operation. There are no refunds for lack of, or malfunctioning AC units. Abuse of air conditioning resulting in excessive utility cost will be charged to the guest.
POOL AND SPA: Guest understands that the area surrounding pool and spa may not be fenced or secure. Guest understands and agrees to be responsible and liable for any damages that occur to the pool and spa and its support equipment through Guest misuse and/or negligence.
SYSTEM(S) FAILURES: In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, neither the property owner nor the Management shall be liable to Guest for damages, and no refunds will be given for such failures. However, Management will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs.
UNFORESEEN OCCURRENCES: Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommended that Guest considers travel and/or rental insurance.
RULES & REGULATIONS: NO COMMERCIAL USE. Guest agrees to comply with any and all rules and regulations that are at any time posted on the Premises or delivered to Guest. Guest shall not, and shall ensure that Guest and licensees of Guest shall not: (i) disturb, annoy, endanger, or interfere with other Guests of the building in which Premises is located or its neighbors; (ii) use the Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband; (iii) violate any law or ordinance; or (iv) commit waste or nuisance on or about the Premises.
MAINTENANCE & REPORTING: Guest shall properly use, operate and safeguard the Premises including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Management of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Premises as a result of failure to report a problem, malfunction or damage in a timely manner.
ENTRY: Management and Managements’ representatives and agents have the right to enter the Premises, at any time, (i) for the purpose of making necessary or agreed repairs, decorations, alterations, improvements, for maintenance or to supply necessary or agreed services; (ii) to verify that Guest has complied with the terms of this Agreement; or (iii) in case of emergency. Management and Managements’ representatives and agents have the right to enter the Premises, upon reasonable notice of at least 24 hours, to show the Premises to prospective or actual purchasers, tenants, mortgagees, lenders, appraisers or contractors.
TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies of all keys or opening devices to the Premises, including any common areas; (ii) vacate the Premises and surrender it to Management empty of all persons at agreed upon time; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Premises to Management in the same condition less ordinary wear and tear as received upon arrival.
VIOLATION OF AGREEMENT: If management believes Guest(s) may have violated any of the conditions of this Agreement, Management and Managements’ representatives and agents may enter the premises and/or terminate this Agreement. Upon notice of termination of this Agreement, Guest(s) shall vacate the Premises immediately and forfeit all rents, security/damage deposits, and fees.
WEATHER/MOTHER NATURE: VI Premier Vacation Rentals cannot be held responsible for circumstances beyond our control. This includes excessive noise from construction or public/private events, weather related interruptions, road closures, interruption of services and utilities or unexpected appliance breakdown.
CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS: If a catastrophe (hurricane, tornado, earthquake, flood, etc.) or any situation simply beyond our control impairs the vacation rental, VI Premier Vacation Rentals is not responsible for finding alternate lodging for the renter or for the renter's financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY EVACUATIONS. The threat of a hurricane, flood, or tsunami is always present during certain months of the year, and you assume this risk. Therefore, we suggest you consider Travel Protection Insurance to secure your vacation investment and eliminate your financial risk. There will be no refunds of any kind for evacuations.
PROPERTY UNAVAILABILITY: If for any reason the Premises is unavailable, Management may substitute a comparable unit or cancel this Agreement and refund in full to Guest all payments made for any unoccupied nights. Upon payment of such refund, VI Premier Vacation Rentals and Owner shall each have no other or additional liability or obligation owing to Guest of any kind, which liability and obligations are hereby (i) disclaimed by VI Premier Vacation Rentals and Owner, and (ii) expressly waived and released by Guest.
PERSONAL PROPERTY AND INJURY: (i) Owner Insurance: Guest personal property, including vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management does not insure against personal injury to Guest, guests or licensees due to any reason other than the condition of the Premises.
GUEST INSURANCE: Management recommends that Guest carry or obtain insurance to protect Guest and licensees and their personal property from any loss or damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Guest or licensees or their personal property.
MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.
ENTIRE CONTRACT: Time is of the essence. All prior agreements between Owner and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach. This Agreement shall be governed and construed in accordance with the laws of the U.S.Virgin Islands. The U.S. Virgin Islands shall have personal jurisdiction over the parties and the location in which the Premises is located shall be the forum for any legal action brought in relation to this Agreement.
RELEASE: In consideration of the right to visit the home, Guest agrees to release to the fullest extent allowed by law, Owner and its Management, members, officers, associates, employees, agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss sustained by me, my minor children, any guest identified on this form, or any guest or person allowed onto the property during my rental dates as a result of my, my childrens or the guests participation in a visit to the home, due to any cause whatsoever, including without limitation negligence on the part of Owner or Management. I understand that this release will bind my heirs, administrators, executors, and any other person or entity seeking to claim under or through me.
ACKNOWLEDGEMENT: Your credit card will be charged as follows: 25% deposit to hold your reservation. We charge the balance 30 days prior to check-in, or full payment due at time of reservation for check-ins within 30 days. Any funds owed due to cancellation (see cancellation policy) will be charged at the time of cancellation as applicable.
Per this Agreement, it is hereby agreed that unpaid rent, excessive cleaning, damage, lost keys or lock-outs may be charged to this card if necessary.